Customers Bank Named to Forbes 'America's Best Banks' List for 2026
MWN-AI** Summary
Customers Bank has once again secured a prestigious spot on Forbes’ ‘America’s Best Banks’ list for 2026, marking the eighth consecutive year of recognition. As a $24 billion subsidiary of Customers Bancorp (NYSE: CUBI), this achievement highlights the Bank’s steadfast financial strength and dedication to customer service. The Forbes list evaluates the largest publicly traded banks in the U.S. based on crucial financial metrics such as profitability, credit quality, and stock performance from the previous year.
Sam Sidhu, President and CEO of Customers Bank, emphasized that this consistent acclaim underscores the robustness of their business model and the unwavering commitment of their team to serve clients effectively. The Bank’s strategy is centered around a single point of contact for clients, a streamlined product suite, and a culture that prioritizes exceptional customer service. This approach has fostered strong financial performance and lasting relationships with clients and their communities.
Customers Bank’s strong positioning is further validated by previous accolades, including being named a Top 10 Performing Bank by American Banker for five consecutive years, achieving the number one spot in 2024 among midsize banks. It also boasts a remarkable Net Promoter Score of 81, significantly surpassing the industry average of 41, underscoring customer satisfaction and loyalty.
In addition to traditional banking services, Customers Bank offers national corporate banking solutions across industries such as fund finance, venture banking, and mortgage finance. As a member of the Federal Reserve System with insured deposits, Customers Bank continues to uphold high standards of service and performance. For further details, visit their website or the Forbes list.
MWN-AI** Analysis
Customers Bank’s eighth consecutive inclusion in Forbes’ "America's Best Banks" list for 2026 is a significant feather in its cap, signaling ongoing financial resilience and operational excellence. With assets amounting to $24 billion, Customers Bank has consistently demonstrated exceptional performance, standing out due to its disciplined risk management and a strong focus on customer service.
Investors and stakeholders should view this recognition as a positive indicator of the bank's stability and growth potential. Such accolades often correlate with a bank’s ability to maintain profitability, manage credit quality effectively, and provide a favorable stock performance — all critical factors that underline its competitive edge within the banking sector.
Notably, Customers Bank's innovative approach, characterized by a Single Point of Contact for clients, positions it favorably in a landscape where personalized services can drive client satisfaction and loyalty. With a Net Promoter Score (NPS) of 81, significantly higher than the industry average of 41, the bank is clearly excelling in delivering value to its customers.
Looking forward, those considering short-term and long-term investments in Customers Bancorp (NYSE: CUBI) may find the institution's track record encouraging. The diverse range of financial services offered, including commercial real estate, venture banking, and equipment finance, equips Customers Bank to navigate various market conditions, thereby enhancing its sustainability.
However, potential investors should remain cognizant of broader economic factors that could impact the banking sector, including interest rate fluctuations and regulatory changes. Thus, while Clients Bank's recognition heralds a strong foundational business model, prospective stakeholders should weigh this recognition alongside these external variables and conduct thorough due diligence.
In conclusion, for those looking to invest or deepen their engagement with Customers Bank, the continuing accolades serve as a reassuring affirmation of its commitment to financial excellence and client service.
**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.
Eighth Consecutive Year of Recognition Highlights Continued Financial Strength and Customer Commitment
Customers Bank, the $24 billion subsidiary of Customers Bancorp (NYSE: CUBI), announced today that it has been named to Forbes ‘America’s Best Banks’ list for 2026 , marking the eighth consecutive year the Bank has earned this prestigious accolade. This continued recognition reflects the Bank’s sustained financial strength, disciplined risk management, and commitment to delivering high-touch service to its clients.
Forbes’ annual ‘America’s Best Banks’ list evaluates the nation’s largest publicly traded banks by assets, identifying top-performing institutions through an independent, data-driven analysis of key financial metrics – including profitability, credit quality, and stock performance – for the preceding evaluation period.
“Being named to Forbes ‘America’s Best Banks’ list for the eighth consecutive year is a testament to the enduring strength of our business model and the dedication of our team to serve our clients with excellence every day,” said Sam Sidhu, President and CEO of Customers Bank. “I’m proud that our differentiated approach – centered around a single point of contact, a focused product suite, and a culture of exceptional customer service – continues to drive strong financial performance and deep, trusted relationships with the clients and communities we serve.”
For more information about Forbes America’s Best Banks list, visit: https://www.forbes.com/lists/americas-best-banks/
Institutional Background
Customers Bancorp, Inc. (NYSE:CUBI) is one of the nation’s top-performing banking companies with over $24 billion in assets making it one of the 80 largest bank holding companies in the U.S. Customers Bank’s commercial and consumer clients benefit from a full suite of technology-enabled tailored product experiences delivered by best-in-class customer service distinguished by a Single Point of Contact approach. In addition to traditional lines such as C&I, commercial real estate, and residential and personal lending, Customers Bank also provides a number of national corporate banking services to clients in businesses including: fund finance, venture banking, healthcare, mortgage finance, and equipment finance. Major accolades include:
- Named a Top 10 Performing Bank by American Banker for five consecutive years (2021-2025), including the #1 spot in 2024 among midsize banks ($10B to $50B in assets)
- No. 45 out of the 100 largest publicly traded banks in 2026 Forbes Best Banks list
- Net Promoter Score of 81 compared to industry average of 41
A member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation, Customers Bank is an equal opportunity lender. Learn more: www.customersbank.com .
View source version on businesswire.com: https://www.businesswire.com/news/home/20260210375408/en/
Media Contact:
Vested
customersbank@fullyvested.com
FAQ**
How has Customers Bancorp Inc (CUBI) maintained its position on Forbes' ‘America’s Best Banks’ list for eight consecutive years, and what specific strategies contribute to its sustained financial strength?
What role does the innovative "Single Point of Contact" approach play in Customers Bancorp Inc (CUBI) achieving high customer satisfaction, as evidenced by its Net Promoter Score of 81?
In what ways does Customers Bancorp Inc (CUBI) leverage technology to enhance the banking experience for its commercial and consumer clients, particularly in its diverse product offerings?
How does Customers Bancorp Inc (CUBI) plan to manage risk and maintain profitability in an evolving economic landscape, while continuing to prioritize customer commitment and service excellence?
**MWN-AI FAQ is based on asking OpenAI questions about Customers Bancorp Inc (NYSE: CUBI).
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