Ooredoo Group signs framework agreement with Polystar, part of Elisa Industriq, for mobile and fixed broadband analytics, boosted by AI and DataOps
MWN-AI** Summary
Ooredoo Group has entered into a framework agreement with Polystar, a subsidiary of Elisa Industriq, to enhance its mobile and fixed broadband analytics through advanced AI and DataOps capabilities. This agreement signifies a strategic move to streamline analytics processes by integrating multiple vendor solutions into a unified platform, leveraging Polystar's suite of tools, including OSIX Monitoring and Kalix Analytics.
The project aims to support Ooredoo’s ambitious goals in data-driven decision-making across its operations in various Middle Eastern countries such as Qatar, Kuwait, and Tunisia. The rollout will occur in three phases: the initial fast-tracked phase has already established a scalable analytics foundation, particularly focusing on Ooredoo's 5G SA investments. Subsequent phases will build on this foundation by expanding data integration capabilities and utilizing AI to drive further operational efficiencies and enhanced customer service.
Stephen Preston, CEO of Polystar, highlighted that Ooredoo's investment not only reflects confidence in their technology but also aligns with their shared strategic vision for long-term value creation. Timos Tsokanis, Ooredoo's Group Chief Information Technology Officer, emphasized that centralizing analytics will enable tailored insights and foster better performance across its networks.
Hicham Siblini, Chief Technology & Infrastructure Officer at Ooredoo Qatar, pointed out that enhancing data foundations is crucial for improving customer experiences. The collaboration with Polystar aims to elevate service quality while ensuring operational agility.
Overall, this partnership underscores Ooredoo's commitment to leveraging AI in its network, aiming for enhanced operational efficiency and better service delivery through data-driven insights as it continues its transformation journey in the telecommunications sector.
MWN-AI** Analysis
Ooredoo Group's recent framework agreement with Polystar, a part of Elisa Industriq, signals a transformative shift in its analytics strategy for both mobile and fixed broadband services. This agreement focuses on integrating advanced analytics and AI-driven insights through Polystar's tools like OSIX Monitoring and Kalix Analytics. As a financial analyst, it is essential to evaluate the potential implications of this strategic move.
The unification of analytics platforms will enable Ooredoo to enhance operational efficiency, optimize network performance, and significantly improve customer experience. With this advanced analytics framework, Ooredoo can leverage AI to gain actionable insights, allowing for targeted strategic initiatives across its diverse markets in Qatar, Kuwait, and Tunisia. From a market perspective, such an investment indicates a strong commitment to data-driven decision-making, which could reinforce Ooredoo's competitive edge in rapidly evolving telecommunications environments.
Investors should consider the potential for cost reductions and improved service offering through this strategic collaboration. With multiple legacy systems consolidated into a single platform, Ooredoo could experience substantial operational savings while delivering better customer outcomes. The phased deployment approach assures that the initial groundwork is solid, paving the way for further enhancements in data integration and AI capabilities.
Moreover, Ooredoo's emphasis on improving customer experience positions it favorably against competitors. Enhanced capabilities in issue resolution and service delivery through AI may lead to higher customer satisfaction and retention rates, ultimately contributing to better revenue streams.
In summary, Ooredoo's partnership with Polystar is a positive development, highlighting the company’s forward-looking approach. Investors should view this integration as a potential catalyst for growth, warranting close monitoring as Ooredoo rolls out its AI-driven analytics initiatives over the coming phases.
**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.
PR Newswire
Multi-phase deployment brings advanced analytics for mobile and fixed broadband networks, building the foundation for DataOps-driven AI insights and new use cases across group operating companies.
STOCKHOLM, Feb. 3, 2026 /PRNewswire/ -- Ooredoo Group has signed a new framework agreement to deploy Polystar's advanced mobile and fixed broadband analytics solutions, across several of its networks. The solution stack includes OSIX Monitoring, Kalix Analytics and Kalix DataOps processing capabilities.
The project will replace multiple solutions, from different vendors, and bring advanced analytics capabilities together into a single, unified platform. This will deliver tailored insights, including AI-powered analysis, that meet the specific needs of different user teams across the Group.
Building on a long-standing relationship between Polystar, Ooredoo Group and its operating companies in Qatar, Kuwait and Tunisia, the ambitious deployment will be delivered in three phases.
It began with a fast-tracked rollout that has already established a scalable analytics foundation across key services, including Ooredoo's 5G SA investments.
Subsequent phases will expand data integration and enrichment through Polystar's DataOps capabilities, before leveraging AI and machine learning to support advanced Network Assurance use cases - such as performance optimization, targeted operational efficiency gains, customer experience enhancement, and improved strategic decision-making -throughout the Group's operations.
"Ooredoo's investment in our solutions is a significant vote of confidence in our technology and ongoing innovations. It also reflects the deep alignment between Ooredoo's leadership and our parent, Elisa Industriq - technically and strategically - to deliver long-term value," says Stephen Preston, CEO, Polystar, Elisa?Industriq.
The adoption of AI is a core strategic priority for Ooredoo and is intended to provide new capabilities across the whole organization, while also enabling local, market-specific initiatives.
"Our direction is clear. By unifying key analytics systems onto a single platform, we are creating a strong foundation for insight-driven decision-making across both fixed and mobile networks. This approach allows us to support the specific needs of our operating companies while scaling advanced analytics and AI use cases in a structured and consistent way. Our collaboration with Polystar of Elisa Industriq reflects a shared focus on performance, operational excellence, and delivering better outcomes for our customers," says Timos Tsokanis, Group Chief Information Technology Officer at Ooredoo.
"At Ooredoo Qatar, our commitment to customer experience is at the core of every technological decision we make. By strengthening our data foundations and enhancing the way we translate insights into action, we ensure that every improvement in our network directly benefits our customers. Working alongside Polystar of Elisa Industriq enables us to elevate service quality, accelerate issue resolution, and deliver a more seamless, consistent experience across all touchpoints," says Hicham Siblini, Chief Technology & Infrastructure Officer, Ooredoo Qatar.
The successful completion of the initial rollout demonstrates the agility and close collaboration between the combined teams. As the deployment progresses, Ooredoo expects to secure early benefits as it continues its transformation journey, confirming the value of its investment in Polystar's solutions.
More information & interview requests:
Elisa Industriq Mediadesk, [email protected], tel. +358 50 305 1605
About Polystar
Polystar is a global leader in smart, data-driven assurance and automation for telecommunications operators. Its solutions transform complex network data into operational intelligence that drives business results. Polystar enables communications service providers to enhance the customer experience and achieve optimal operational efficiency through real-time, actionable insights and pragmatic automation, powered by AI.
Trusted by more than 100 communications service providers across 55 countries, Polystar collaborates with operators to optimize their multi-vendor networks - cloud-native and on-premises.
Headquartered in Stockholm, Sweden with a worldwide presence, Polystar is part of Elisa Industriq, a global leader in software solutions for operational intelligence that enhances industrial knowledge with AI innovation.
Polystar is ISO 9001:2015 and ISO 27001:2013 certified, reflecting its commitment to quality management and information security. elisaindustriq.com/polystar
About Elisa Industriq
Elisa Industriq creates software solutions for operational intelligence by multiplying industrial knowledge with AI innovation. Our businesses-camLine, sedApta, Polystar, CalcuQuote, TenForce, and Gridle-serve over 2,500 clients internationally in the manufacturing, telecommunications, and energy sectors.
Elisa Industriq delivers business value for customers by reducing costs, improving quality, and generating growth. Our software solutions integrate with customers' existing systems to optimize their operations in areas including manufacturing execution, supply chain optimization, network analytics, and energy management.
Elisa Industriq is part of Elisa, an international telecommunications and technology company headquartered in Finland. Elisa Industriq employs over 1,500 experts in Europe, Asia, and North America. elisaindustriq.com
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Leaders from Ooredoo and Polystar Elisa Industriq met to cement their strategic alignment |
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FAQ**
How does the collaboration between Ooredoo Group and Polystar, part of Elisa Corporation ADR ELMUY, enhance the mobile and fixed broadband analytics capabilities for Ooredoo's various operating companies in Qatar, Kuwait, and Tunisia?
What specific AI and machine learning use cases does Ooredoo Group plan to implement as part of the framework agreement with Polystar, and how might these initiatives impact customer experience across its networks?
Given the multivendor environment of telecommunications, how does Ooredoo Group envision overcoming integration challenges while unifying key analytics systems on a single platform with Polystar, part of Elisa Corporation ADR ELMUY?
In terms of investment strategy, how does Ooredoo's agreement with Polystar signal confidence in the adoption of AI and DataOps, and what long-term value does this partnership, aligned with Elisa Corporation ADR ELMUY, aim to create for Ooredoo’s operational excellence?
**MWN-AI FAQ is based on asking OpenAI questions about Elisa Corporation ADR (OTC: ELMUY).
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