FIS Launches Industry-First Offering Enabling Banks to Lead and Scale in Agentic Commerce
MWN-AI** Summary
FIS, a leader in financial technology, has unveiled a groundbreaking offering designed to enable agentic commerce, aimed at helping banks enhance their engagement with cardholders by leveraging AI technology. This innovative solution is particularly noteworthy because it facilitates secure transactions conducted by AI agents on behalf of customers, allowing banks to capture an emerging market predicted by McKinsey to generate up to $5 trillion in global retail revenue by 2030.
Partnering with major payment networks like Mastercard and Visa, FIS’s new capabilities empower banks to incorporate AI-driven transactions within trusted frameworks. This capability enhances fraud protection and ensures compliance while maintaining seamless consumer experiences. The agentic commerce model acts as a digital assistant that can negotiate and complete purchases using pre-approved payment methods, transforming traditional transaction dynamics.
With the launch of this solution, FIS aims to keep its bank clients at the forefront of commerce in the face of evolving consumer behaviors. The offering, set for availability by the end of Q1 2026, will allow issuers to safely manage and authorize agent-initiated transactions, reducing chargebacks and improving approval rates for merchants. Moreover, consumers can expect enhanced fraud protection and seamless transactions that blend traditional and AI-driven purchasing experiences.
Stephanie Ferris, CEO of FIS, emphasized the importance of this offering in supporting banks as they adapt to technological innovations in financial services. The collaboration with Visa and Mastercard not only boosts security but also aims to enhance customer service and loyalty through better transaction authorization and servicing capabilities. As agentic commerce progresses, FIS is positioned to harness its extensive experience to lead financial institutions through this pivotal transformation.
MWN-AI** Analysis
FIS's recent launch of its agentic commerce offering heralds a transformative shift in how banks engage with AI-mediated transactions. By collaborating with leading payment networks like Mastercard and Visa, FIS is positioning itself and its banking clients at the forefront of a burgeoning market projected by McKinsey to generate up to $5 trillion globally by 2030.
This offering enables banks to harness AI capabilities, allowing transactions to be executed securely through pre-approved payment methods. As consumers increasingly expect seamless shopping experiences, the ability to transact via AI agents not only enhances user convenience but also prompts banks to develop advanced fraud protection mechanisms. This is crucial as trust remains paramount in financial transactions.
Investors and financial analysts should closely monitor this development. The successful integration of agentic commerce presents substantial growth opportunities for FIS and its banking clients. Institutions that effectively adopt and adapt to this technological progression stand to secure substantial competitive advantages, particularly by reducing chargebacks and enhancing transaction approval rates.
However, while the prospects are promising, it’s important to assess the potential challenges. The transition to AI-mediated transactions raises concerns regarding regulatory compliance, ethical considerations, and the technological infrastructure needed to support these innovations. Banks will need robust strategies for risk management and customer education to mitigate any apprehensions surrounding automated transactions.
Overall, FIS's initiative signals a significant evolution in financial technology, inviting stakeholders to reassess their investment strategies in the fintech sector. Companies that excel in integrating AI into their services, while maintaining security and customer trust, may emerge as market leaders. Investors would be prudent to evaluate FIS's adaptability, its ability to foster partnerships, and how well it navigates this intricate landscape of agentic commerce.
**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.
- First-of-its-kind capabilities will help FIS bank clients remain top of wallet with cardholders by enabling agentic commerce while enhancing fraud protection.
- FIS is partnering with Mastercard and Visa to bring agentic commerce capabilities to market, enabling banks to participate in AI-mediated commerce at scale.
FIS® (NYSE: FIS), a global leader in financial technology, today announced the launch of its first offering to enable agentic commerce on the heels of announcing the close of the acquisition of its FIS Total Issuing™ Solutions portfolio. FIS’ new agentic commerce offering is the first to enable banks to safely and securely conduct commerce with AI agents and card networks.
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260112574474/en/
In agentic commerce transactions, AI functions as a personal digital assistant that can source, negotiate and complete purchases or financial transactions using preapproved payment methods on behalf of a customer. McKinsey forecasts that agentic commerce could generate as much as $1 trillion in orchestrated U.S. retail revenue by 2030, and as much as $3 trillion to $5 trillion globally 1 .
Through collaboration with global payment networks, AI-initiated transactions are executed within existing authorization, authentication and dispute frameworks trusted by banks, merchants and consumers worldwide.
Financial services companies are integral to agentic commerce because they provide the infrastructure, security protocols and payment systems that allow AI agents to transact safely and seamlessly. As agentic payment transactions accelerate, this new offering empowers FIS’ bank clients to remain central to this new method of commerce by providing technologies that help banks identify and authorize agent-initiated transactions and support related compliance efforts. Importantly, this will allow FIS’ banking clients to institute fraud protections on behalf of consumers.
Expected to be available by the end of Q1 2026 to all FIS issuing bank clients, this offering is designed to allow issuers to use relevant know your agent (KYA) data and card details securely. It is also designed to enable issuers to benefit from fewer chargebacks, merchants to benefit from higher transaction approval rates and fewer false declines, and consumers to benefit from enhanced fraud protection and seamless experiences across traditional and agentic AI purchasing.
“FIS has spent decades helping financial institutions navigate technological inflection points. Agentic commerce represents a next fundamental shift in how consumers interact with financial services, and our role is to ensure banks not only participate in this transformation but lead it,” said Stephanie Ferris, CEO and President, FIS. “By combining our global payments scale, our newly acquired issuing capabilities, and partnerships with industry leaders like Mastercard and Visa, we're enabling AI-powered solutions that keep our clients at the center of commerce while enhancing security, reducing friction and improving experiences for the consumers they serve.”
Visa and Mastercard are key strategic partners in this launch, with Visa Intelligent Commerce and Mastercard enabling AI agents to initiate and safely conduct transactions across their networks. The initial use cases focus on transaction authorization, fraud and customer servicing. FIS plans to work with these partners and pilot clients to deliver a set of initial use cases including transaction authorization, fraud, loyalty and customer servicing, and more broadly, collaborate on an expanded set of data-powered uses cases over time.
FIS is a financial technology company providing solutions to financial institutions, businesses and developers. We unlock financial technology to the world across the money lifecycle underpinning the world’s financial system. Our people are dedicated to advancing the way the world pays, banks and invests, by helping our clients to confidently run, grow and protect their businesses. Our expertise comes from decades of experience helping financial institutions and businesses of all sizes adapt to meet the needs of their customers by harnessing where reliability meets innovation in financial technology. Headquartered in Jacksonville, Fla., FIS is a member of the Fortune 500® and the Standard & Poor’s 500® Index. To learn more, visit FISglobal.com . Follow FIS on LinkedIn , Facebook and X .
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View source version on businesswire.com: https://www.businesswire.com/news/home/20260112574474/en/
For More Information
Kim Snider, 904.438.6278
Senior Vice President
FIS Global Marketing and Communications
kim.snider@fisglobal.com
FAQ**
How does Fidelity National Information Services Inc. FIS plan to differentiate its agentic commerce offering from competitors in the financial technology sector?
What measures will Fidelity National Information Services Inc. FIS implement to ensure the security and privacy of consumer data in AI-mediated transactions?
In what ways will Fidelity National Information Services Inc. FIS collaborate with Mastercard and Visa to enhance the fraud protection component of its agentic commerce solution?
What specific use cases for agentic commerce does Fidelity National Information Services Inc. FIS envision, and how will they benefit both banks and consumers?
**MWN-AI FAQ is based on asking OpenAI questions about Fidelity National Information Services Inc. (NYSE: FIS).
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