net2phone Launches Integrated Communications for Hospitality Providers

On February 19, 2026, net2phone unveiled a cutting-edge integrated communications solution specifically designed for the hospitality industry. Based in Newark, New Jersey, net2phone is recognized as a global leader in cloud communications and customer engagement. The new solution harnesses cloud-native voice, video, and messaging capabilities, seamlessly integrating with popular property management systems (PMS) to enhance operational efficiency and guest experiences.

Jonah Fink, President of net2phone, expressed enthusiasm for the launch, emphasizing the transformative impact this solution will have on hoteliers. Key features include real-time synchronization between the hotel PMS and net2phone’s cloud PBX, ensuring that guest data, room status, and billing information remain secure and consistent across various hotel departments, including front desk and housekeeping.

The solution allows for automated, guest-centric workflows, meaning that events like check-ins and room changes automatically trigger services tailored to guest needs—such as wake-up calls and voicemail setup. This automation frees hotel staff to focus more on providing personalized guest experiences. Furthermore, accurate call accounting and billing integration means that call details efficiently flow into the PMS, enabling streamlined invoice management and reducing potential revenue leakage.

Additionally, net2phone offers centralized control of voice services, allowing hotel staff to manage various aspects such as room statuses and wake-up calls through a single platform accessible on both web and mobile devices. To enhance these efficiencies, the solution incorporates an AI Agent capable of automating front desk operations, answering guest inquiries, and significantly improving customer service.

For further details on net2phone's innovative hospitality solution or to schedule a demo, visit their website at net2phone.com/hospitality. As a subsidiary of IDT Corporation, net2phone continues to lead in providing reliable communications and enhancing operational efficiencies globally.

On February 19, 2026, net2phone unveiled its integrated communications solution tailored for the hospitality sector, marking a significant advancement in the industry’s operational efficiency. This cloud-native offering, linking real-time data from popular property management systems (PMS) with net2phone’s voice, video, and messaging capabilities, positions the company favorably within a market increasingly focused on digitization and improved guest experiences.

Investors should take note of several pivotal aspects of this launch. Firstly, the emphasis on automation and streamlined workflows aligns with the broader trend of technology adoption in hospitality management, as hotels seek to enhance productivity while reducing overhead costs. The automated workflows that net2phone provides, triggered by guest activities such as check-in and check-out, will likely appeal to hotels aiming to create personalized guest experiences without compromising staff resources.

Moreover, the integration of AI to manage front desk operations signifies an evolving competitive landscape where efficiency meets exceptional customer service. By incorporating intelligent task execution, net2phone seemingly anticipates the demands of modern consumers who favor swift and seamless interactions—from booking inquiries to service requests.

As net2phone solidifies its foothold in the hospitality sector, investors should be cognizant of the potential for recurring revenue streams tied to subscription services for these advanced communication solutions. The integration capabilities, which promise reduced revenue leakage through accurate billing and centralized service control, can significantly enhance profitability for hotel operators.

Furthermore, as a subsidiary of IDT Corporation (NYSE: IDT), net2phone benefits from the backing of a well-established parent company with a commitment to growth and innovation. For investors focused on leveraging market opportunities in the technology space, particularly within hospitality, net2phone stands out as a frontrunner that could deliver compelling returns in an evolving market landscape.