AWS Providers Help Asia Pacific Firms Modernize Operations
MWN-AI** Summary
A recent report by Information Services Group (ISG) highlights the rapid modernization of operations among Asia Pacific firms, driven by the expanding AWS ecosystem. This modernization is essential for enhancing competitiveness and operational efficiency, especially as enterprises shift towards leveraging generative AI (GenAI) technologies. The 2025 ISG Provider Lens AWS Ecosystem Partners report emphasizes how AWS and its partners are pivotal in transforming technology trends within the region.
Notable AWS investments, such as the establishment of a new cloud region in Thailand and expansions in Australia, are effectively promoting cloud adoption and improving digital maturity amidst complex regulatory landscapes. ISG's regional lead, Michael Gale, pointed out that organizations are harnessing AI and cloud services to achieve greater agility and resilience, positioning Asia Pacific as a leader in enterprise transformation.
The report underlines significant trends, including enterprises integrating Amazon's AI tools like Bedrock and SageMaker into their operations, shifting AI from a supplementary role to becoming integral to business functions. Such integrations not only streamline processes but also enhance customer engagement and decision-making. Furthermore, companies are increasingly moving towards hybrid and multicloud strategies to avoid vendor lock-in.
ISG's findings indicate a growing expectation for managed services as the complexity of cloud environments increases. Enterprises are forming partnerships with providers that offer high-value services, enhancing operational efficiency and fostering innovation. The report ranks prominent providers, naming Accenture, Capgemini, and others as leaders across multiple service categories, while also identifying emerging firms with high potential.
In summary, AWS's role in modernizing operations underlines a critical shift in business strategies throughout the Asia Pacific region, driven by the integration of cloud and AI technologies.
MWN-AI** Analysis
In the rapidly evolving landscape of cloud computing, the recent ISG Provider Lens report highlights the significant role of AWS and its partners in aiding enterprises across Asia Pacific to modernize their operations. As organizations accelerate their adoption of Generative AI (GenAI) and seek greater operational efficiency, the expansion of the AWS ecosystem presents a myriad of opportunities.
Key trends show that firms are increasingly integrating AWS's AI tools like Amazon Bedrock and SageMaker into their data ecosystems. This transition is not merely supplementary; AI is becoming a core business functionality, enhancing automation, customer engagement, and decision-making processes. Companies aiming to leverage these advancements should prioritize partnerships with leading managed service providers. The report identifies Accenture, Capgemini, and TCS among the top performers, indicating a strong blend of reliability and innovation that can facilitate this transformation.
Furthermore, the shift towards hybrid and multicloud environments is crucial. Firms must navigate complex regulatory frameworks while avoiding vendor lock-in, making it imperative they establish scalable architectures that harmonize public and on-premises resources. This necessitates a solid understanding of FinOps frameworks for cost optimization, ensuring accountability across internal teams.
Investors and businesses should keep a keen eye on AWS developments in the region, including new cloud regions and partnerships that enhance digital maturity. Entities looking to refine their strategies may consider adopting tailored, industry-specific AI solutions, as outlined in the report, which cater to local regulatory needs and drive competitive advantage.
In summary, as cloud adoption accelerates across Asia Pacific, enterprises are advised to invest in technologies that not only support operational needs but also position them as agile leaders in an increasingly AI-driven market. This strategic alignment with proven AWS partners will pave the way for sustained growth and innovation.
**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.
Organizations turning to expanding AWS ecosystem as they accelerate GenAI adoption, cloud integration, ISG Provider Lens ® report says
Enterprises across Asia Pacific are rapidly modernizing their operations with services from the AWS cloud ecosystem to enhance their competitiveness and efficiency, according to a new research report published today by Information Services Group ( ISG ) (Nasdaq: III ), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens ® AWS Ecosystem Partners report for Asia Pacific finds AWS and its partners play a significant part in the region’s technology trends, including the advancement of enterprise generative AI (GenAI) projects from experimentation to scalable solutions. Recent AWS investments across the region, including a new cloud region in Thailand and a major expansion in Australia, are helping to accelerate cloud adoption and digital maturity at enterprises facing complex regulatory and economic conditions.
“Many enterprises in Asia Pacific are using AI and cloud services from the AWS ecosystem to become more agile and resilient,” said Michael Gale, partner and regional leader, ISG Asia Pacific. “This is part of a far-reaching transition that is redefining business operations and turning the region into a leader in enterprise transformation.”
For companies seeking to use AI for a competitive edge, the past year has been marked by major steps in data modernization, ISG says. Many firms in Asia Pacific are integrating Amazon AI tools such as Amazon Bedrock and SageMaker into their data ecosystems. In these enterprises, AI is changing from a supplementary capability into a core element of business operations. In addition to enabling automation, it is helping companies reimagine customer engagement and decision-making processes.
Building hybrid cloud and multicloud environments is becoming a strategic imperative for companies in the region as they seek to avoid vendor lock-in while ensuring seamless operations, the report says. Enterprises are integrating public clouds such as AWS with on-premises systems to maximize the benefits of each, using automation and orchestration for greater scale and resilience. Many organizations are adopting FinOps frameworks for cost optimization and accountability across internal teams.
The increasing complexity of cloud environments in Asia Pacific has raised enterprise expectations for managed services, ISG says. Companies rely on providers to orchestrate and secure these environments and expect them to become reliable partners and trusted extensions of internal teams, capable of autonomously managing operations.
“As cloud strategies mature across Asia Pacific, enterprises are forming partnerships with providers that transcend traditional cloud management,” said Srinivasan P N, senior lead analyst, ISG Provider Lens Research, and lead author of the report. “Leading managed service providers are focusing on high-value services that streamline operations and foster a culture of experimentation.”
The report also explores other trends in AWS adoption across Asia Pacific, including the increasing migration of SAP workloads to S/4HANA on AWS and the growing use of industry-specific AI and data solutions tailored to regional regulatory requirements.
For more insights into the cloud and AI-related challenges faced by enterprises in Asia Pacific, plus ISG’s advice for overcoming them, see the ISG Provider Lens ® Focal Points briefing here .
The 2025 ISG Provider Lens ® AWS Ecosystem Partners report for Asia Pacific evaluates the capabilities of 39 providers across four quadrants: AWS Professional Services, AWS Managed Services, AWS Enterprise Data Modernization and AI Services and AWS SAP Workloads.
The report names Accenture, Capgemini, Cognizant, DXC Technology, HCLTech, TCS and Wipro as Leaders in all four quadrants. It names PwC as a Leader in three quadrants, Tech Mahindra as a Leader in two quadrants and Infosys as a Leader in one quadrant.
In addition, NTT DATA is named as a Rising Star — a company with a “promising portfolio” and “high future potential” by ISG’s definition — in two quadrants. Blazeclan, Persistent Systems, Quantiphi and Tech Mahindra are named as Rising Stars in one quadrant each.
Customized versions of the report are available from DXC Technology .
In the area of customer experience, LTIMindtree is named the global ISG CX Star Performer for 2025 among AWS Ecosystem Partners providers. LTIMindtree earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence™ program , the premier quality recognition for the technology and business services industry.
The 2025 ISG Provider Lens ® AWS Ecosystem Partners report for Asia Pacific is available to subscribers or for one-time purchase on this webpage .
About ISG Provider Lens™ Research
The ISG Provider Lens ® Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage .
About ISG
ISG (Nasdaq: III ) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.
View source version on businesswire.com: https://www.businesswire.com/news/home/20251028028603/en/
Press Contacts:
Laura Hupprich, ISG
+1 203-517-3100
laura.hupprich@isg-one.com
Julianna Sheridan, Matter Communications for ISG
+1 978-518-4520
isg@matternow.com
FAQ**
How does Information Services Group Inc. III evaluate the effectiveness of AWS solutions in driving GenAI adoption among enterprises in Asia Pacific?
What specific challenges do enterprises face in integrating AWS services, as highlighted by Information Services Group Inc. III in their latest report?
In what ways does Information Services Group Inc. III suggest that organizations can avoid vendor lock-in while leveraging the AWS ecosystem for their cloud strategies?
According to Information Services Group Inc. III, what key trends are emerging in AI service adoption among AWS ecosystem partners in the Asia Pacific region?
**MWN-AI FAQ is based on asking OpenAI questions about Information Services Group Inc. (NASDAQ: III).
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