ISG to Study Duck Creek Ecosystem Service Providers
MWN-AI** Summary
Information Services Group (ISG), a global leader in technology research and advisory, has launched a study to analyze service providers specializing in the implementation and enhancement of the Duck Creek property and casualty (P&C) insurance platform. As part of this initiative, ISG will produce a comprehensive report titled "Duck Creek Services Ecosystem," set for publication in April 2026. This report aims to evaluate various companies that provide services within the Duck Creek ecosystem, offering valuable insights to enterprise buyers on their existing vendor relationships and potential new partnerships.
The Duck Creek platform is a cloud-based solution designed to assist P&C insurers in adapting to increased product demands and overcoming challenges posed by outdated legacy systems. It relies heavily on its provider ecosystem for smooth deployment and operational efficiency. Notably, service providers now often integrate AI-driven tools to accelerate configuration processes and enhance data migration accuracy.
Aman Munglani, senior director and principal analyst at ISG, emphasized that Duck Creek lays a strong groundwork for modernizing insurance systems, while service providers enrich this foundation through structured delivery methods and AI accelerators. ISG has reached out to 19 ecosystem providers, and, in collaboration with its global advisors, is set to evaluate their capabilities across various aspects of Duck Creek service delivery.
The resulting report will feature a quadrant analysis showcasing the strengths of different providers in managing Duck Creek implementations. This geographically focused study will encompass the global Duck Creek services market, providing a well-rounded view of available products and services. ISG specializes in delivering data-driven research alongside practical market knowledge, enabling enterprise clients to make informed sourcing decisions.
MWN-AI** Analysis
As ISG prepares to release its upcoming Provider Lens® report titled "Duck Creek Services Ecosystem," significant market insights are anticipated for enterprises in the property and casualty (P&C) insurance sector. This report will assess a range of service providers that enhance the Duck Creek insurance platform, critical for insurers grappling with legacy systems and the demand for rapid innovation.
Investors should view this research as a pivotal resource, as it promises to illuminate which providers are successfully deploying Duck Creek's cloud-based solutions and can seamlessly manage transitions from outdated systems. With increasing competition, facilities that leverage AI-driven accelerators and structured frameworks will likely stand out in the marketplace for their capacity to improve operational efficiency and platform resilience.
In evaluating potential partnerships, buyers must focus on providers’ capabilities around implementation, integration, and ongoing management of Duck Creek modules. High-performing providers will not only ensure stability in production environments but will also enhance the overall quality of service. ISG's quadrants will bring clarity on these operational qualities, enabling firms to make more informed vendor selections.
Moreover, the report’s comprehensive geographic focus will allow enterprises to compare regional offerings, adapt strategies accordingly, and diversify their vendor portfolios based on strengths highlighted in the report. A proactive approach to understanding these dynamics will empower businesses to optimize their technology investments, potentially accelerating growth trajectories in a competitive landscape.
Overall, as the insurance sector navigates rapid technological advancements, aligning with the right providers identified through ISG's analysis could yield significant competitive advantages. Stakeholders should stay engaged with ISG’s findings to refine their strategies effectively.
**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.
Upcoming ISG Provider Lens ® report will evaluate providers with strong capabilities in delivering and improving Duck Creek insurance platform implementations
Information Services Group ( ISG ) (Nasdaq: III ), a global AI-centered technology research and advisory firm, has launched a research study examining service providers that help insurers implement and enhance the Duck Creek property and casualty (P&C) insurance platform.
The study results will be published in a comprehensive ISG Provider Lens ® report, called Duck Creek Services Ecosystem, scheduled to be released in April 2026. The report will cover companies offering Duck Creek ecosystem services.
Enterprise buyers will be able to use information from the report to evaluate their current vendor relationships, potential new engagements and available offerings, while ISG advisors use the information to recommend providers to the firm’s buy-side clients.
Duck Creek provides a cloud-based platform that helps P&C insurers respond to rising product demands, the limits of legacy systems and the need for faster updates. Its provider ecosystem plays a central role in deploying the platform, moving insurers off older systems, improving quality and supporting smoother operations. The providers increasingly use AI-driven accelerators to speed up configuration and testing work and improve the accuracy of system setup and data migration.
“Duck Creek provides a strong foundation for modernizing core systems,” said Aman Munglani, senior director and principal analyst at ISG. “Service providers complement this with structured delivery frameworks and emerging AI accelerators that enhance efficiency and platform resilience.”
ISG has distributed surveys to 19 Duck Creek ecosystem providers. Working in collaboration with ISG’s global advisors, the research team will produce one quadrant representing the typical Duck Creek services enterprises are buying, based on ISG’s experience working with its clients. The quadrant is:
- Duck Creek Services , evaluating providers’ capabilities in delivery, management and modernization of Duck Creek implementations across the insurance value chain. The providers are assessed on their ability to implement Duck Creek modules, manage integrations and ensure stability in production.
A geographically focused report from the study will cover the global Duck Creek services market and examine products and services available globally. ISG analyst Manav Deep Sachdeva will serve as author of the report.
A list of identified providers and vendors and further details on the study are available in this digital brochure . Companies not listed as Duck Creek service providers can contact ISG and ask to be included in the study.
All 2025 ISG Provider Lens ® evaluations feature expanded customer experience (CX) data that measures actual enterprise experience with specific provider services and solutions, based on ISG’s continuous CX research. Enterprise customers wishing to share their experience about a specific provider or vendor are encouraged to complete this online survey . Participants will receive a copy of this report in return for their feedback.
About ISG Provider Lens ® Research
The ISG Provider Lens ® Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage .
About ISG
ISG (Nasdaq: III ) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.
View source version on businesswire.com: https://www.businesswire.com/news/home/20251204551945/en/
Press Contacts:
Laura Hupprich, ISG
+1 203 517 3100
laura.hupprich@isg-one.com
Julianna Sheridan, Matter Communications for ISG
+1 978 518 4520
isg@matternow.com
FAQ**
How is Information Services Group Inc. III leveraging its AI-centered approach to enhance its evaluations of Duck Creek service providers in the upcoming report?
What criteria will Information Services Group Inc. III use to assess the capabilities of Duck Creek service providers in the upcoming ISG Provider Lens report?
In what ways can enterprise buyers utilize the findings from Information Services Group Inc. III's Duck Creek Services Ecosystem report to optimize their vendor relationships?
How does Information Services Group Inc. III plan to incorporate customer experience data in the evaluation of Duck Creek service providers in their upcoming report?
**MWN-AI FAQ is based on asking OpenAI questions about Information Services Group Inc. (NASDAQ: III).
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