ISG to Study SAP Ecosystem Service Providers
MWN-AI** Summary
Information Services Group (ISG) has initiated a research study focused on SAP ecosystem service providers, which will be detailed in its upcoming ISG Provider Lens® reports scheduled for release in May 2026. This research is crucial as enterprises increasingly transition to cloud-based solutions and harness artificial intelligence (AI). The reports will explore a wide array of SAP-related services, such as SAP S/4HANA system transformations, SAP Business AI solutions, and application and cloud management services.
With the impending phase-out of the on-premises SAP ERP Central Component (ECC), organizations are moving towards SAP S/4HANA to boost operational agility and enhance performance. The SAP ecosystem is set to play a vital role in this transformation, empowering businesses to streamline processes and promote sustainable innovation through platforms like the SAP Business Technology Platform (BTP).
Aman Munglani, senior director at ISG, highlights the changing paradigms within enterprises as they modernize operations in light of SAP's evolving ecosystem. The comprehensive study will categorize providers into seven key quadrants, including evaluations of transformation processes for both large and midmarket enterprises, application management services, and cloud services for SAP ERP.
ISG will leverage insights from its global advisory team and distribute surveys to over 140 service providers, ensuring the reports realistically reflect current market dynamics. The geographical focus will encompass a global perspective with an emphasis on specific regions, such as the U.S., Asia Pacific, Brazil, and Germany, providing enterprises with valuable insights for evaluating and selecting SAP service partners.
This research aims to equip enterprises with actionable data and outcomes that enhance buying decisions and vendor evaluations in a rapidly evolving digital landscape.
MWN-AI** Analysis
The upcoming ISG Provider Lens ® report scheduled for release in May 2026 aims to provide comprehensive insights into the SAP ecosystem, particularly as enterprises increasingly migrate to cloud-based solutions and leverage artificial intelligence (AI). Information Services Group (ISG) has recognized the significant growth potential in SAP-based services, especially for the transformation to SAP S/4HANA, which is pivotal as the SAP ERP Central Component (ECC) approaches its phase-out period.
From a market advisory perspective, enterprises should closely evaluate their relationships with SAP solution providers in light of these impending changes. With the emphasis on modernization and digital transformation from SAP, businesses are well-advised to consider providers that demonstrate a concrete understanding of both the technological requirements and the industry-specific adaptations that come with transitioning to cloud platforms.
The report will categorize providers into several key quadrants, including SAP S/4HANA transformation for midmarket and large enterprises, application management services, and managed cloud services, among others. This segmentation will provide tailored insights, enabling businesses to align their goals with the capabilities of service providers proficient in navigating the complexities of ERP transformation.
Investors and enterprise decision-makers should look for providers adept in not just migration but also in implementing AI-driven methodologies, as this capability will likely be a differentiator in optimizing business processes. Furthermore, considerations around cloud cost management and data governance will become paramount in the context of these migrations.
In summary, as enterprises retool their operating models to align with SAP’s vision of an intelligent and connected future, a strategic evaluation of SAP ecosystem service providers will be essential for maximizing ROI on technology investments and enhancing operational agility.
**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.
Upcoming ISG Provider Lens ® report will evaluate providers that enable digital transformation through SAP’s cloud and AI capabilities
Information Services Group ( ISG ) (Nasdaq: III ), a global AI-centered technology research and advisory firm, has launched a research study examining providers offering SAP-based solutions for enterprises as many companies migrate to the cloud and adopt AI.
The study results will be published in a series of comprehensive ISG Provider Lens ® reports, called SAP Ecosystem, scheduled to be released in May 2026. The report will cover providers of a wide range of SAP-related services and solutions, including SAP S/4HANA system transformation for both midmarket and large accounts, SAP Business AI solutions and application and cloud managed services.
Enterprise buyers will be able to use information from the reports to evaluate their current vendor relationships, potential new engagements and available offerings, while ISG advisors use the information to recommend providers to the firm’s buy-side clients.
In 2025, SAP is placing greater emphasis on helping organizations modernize their operations and accelerate digital transformation. As on-premises SAP ERP Central Component (ECC) approaches its phase-out period, more enterprises are moving to SAP S/4HANA and cloud-based models to enhance agility and performance. Supported by integrated platforms such as SAP Business Technology Platform (BTP) and AI-driven insights, the SAP ecosystem empowers companies to streamline processes, improve decision-making and carry out sustainable innovation.
“Enterprises are reimagining their operating models as SAP advances its ecosystem toward a more intelligent and connected future,” said Aman Munglani, senior director and principal analyst at ISG. “Service providers guide clients in cloud migration, application management and AI adoption to unlock long-term business value.”
ISG has distributed surveys to more than 140 providers. Working in collaboration with ISG’s global advisors, the research team will produce seven quadrants representing the typical SAP ecosystem services enterprises are buying, based on ISG’s experience working with its clients. The seven quadrants are:
- SAP S/4HANA System Transformation , evaluating SAP-certified providers of SAP ECC-to-S/4HANA transformation for enterprises of all sizes. Providers offer tailored transformation approaches, leveraging RISE with SAP and GROW with SAP programs and cloud-native frameworks, to manage complex and large-scale deployments.
- SAP S/4HANA System Transformation — Large Accounts , assessing providers that help enterprises shift from ECC 6.0 to SAP S/4HANA. The providers are assessed on their ability to customize SAP S/4HANA applications and effectively integrate them into enterprises’ existing technology landscapes.
- SAP S/4HANA System Transformation — Midmarket , covering providers delivering agile SAP S/4HANA transformations for small and midmarket clients. The providers help enterprises adopt SAP S/4HANA through industry-specific templates, automation and cloud-based programs, ensuring secure, cost-efficient and scalable digital transformation.
- SAP Application Managed Services , evaluating providers of end-to-end application managed services across ECC, S/4HANA and SAP cloud landscapes. The providers are assessed on their ability to optimize and support SAP applications while effectively handling system incidents through ticketing tools and maintaining proper documentation.
- Managed Cloud Services for SAP ERP , assessing providers that manage enterprises’ workloads in hybrid cloud environments. The providers support enterprises in migrating their ERP systems from on-premises or private to public clouds while demonstrating data management and cloud cost optimization.
- SAP Business AI and Business Technology Platform (BTP) Services , covering providers that specialize in designing, building and integrating SAP Business AI and SAP BTP. The providers are assessed on their ability to effectively deploy GenAI, ML and predictive analytics within SAP applications.
- SAP SuccessFactors HCM Partner Services , evaluating providers that implement and manage SAP SuccessFactors HCM Suite in the cloud and on premises. These providers specialize in migrating data from legacy systems to SuccessFactors and customizing it to meet their specific needs, thereby making HR operations more integrated and efficient.
Geographically focused reports from the study will cover the global SAP ecosystem and examine products and services available globally and in the U.S., Asia Pacific, Brazil and Germany. ISG analysts Mara Kukla (Brazil), Oliver Nickels (Germany), Maharshi Pandya (Asia Pacific and Global) and Tarun Vaid (U.S. and Global) will serve as authors of the reports.
A list of identified providers and vendors and further details on the study are available in this digital brochure . Companies not listed as SAP Ecosystem providers can contact ISG and ask to be included in the study.
All 2025 ISG Provider Lens ® evaluations feature expanded customer experience (CX) data that measures actual enterprise experience with specific provider services and solutions, based on ISG’s continuous CX research.
About ISG Provider Lens ® Research
The ISG Provider Lens ® Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage .
About ISG
ISG (Nasdaq: III ) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.
View source version on businesswire.com: https://www.businesswire.com/news/home/20251120601277/en/
Press Contacts:
Laura Hupprich, ISG
+1 203 517 3100
laura.hupprich@isg-one.com
Julianna Sheridan, Matter Communications for ISG
+1 978 518 4520
isg@matternow.com
FAQ**
How does Information Services Group Inc. III plan to assess the effectiveness of SAP ecosystem providers in the upcoming report on digital transformation through SAP’s cloud and AI capabilities?
What criteria will Information Services Group Inc. III use to evaluate the SAP S/4HANA System Transformation providers for both midmarket and large accounts in the upcoming reports?
In what ways will Information Services Group Inc. III integrate expanded customer experience data into their evaluations of SAP ecosystem providers in the 2025 ISG Provider Lens reports?
How will the findings from Information Services Group Inc. III's research study impact the decision-making process for enterprises looking to migrate to SAP S/4HANA cloud models?
**MWN-AI FAQ is based on asking OpenAI questions about Information Services Group Inc. (NASDAQ: III).
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