MARKET WIRE NEWS

Thryv Grows SaaS Revenue in First Quarter 2026, Exceeds Total Company Revenue and EBITDA Guidance

Source: Business Wire
  • Q1 SaaS Revenue Grows to 70% of Total Revenue
  • Q1 Marketing Center Revenue Growth of 29% Year-Over-Year
  • Q1 SaaS Monthly ARPU Increases 13% Year-Over-Year to $378
  • AI Delivering for Clients — Rapid Adoption Across New Platform Features

Thryv Holdings, Inc. (NASDAQ:THRY) (“Thryv” or the “Company”), the provider of Thryv®, the leading small business marketing and sales software platform, reported results for the first quarter of 2026.

First Quarter Financial 2026 Highlights:

  • SaaS revenue was $116.7 million, a 5.0% increase year-over-year
  • Marketing Services revenue was $50.9 million, a 27.5% decrease year-over-year
  • Consolidated total revenue was $167.7 million, a decrease of 7.5% year-over-year
  • Consolidated net income increased to $4.5 million, or $0.10 per diluted share; compared to net loss of $9.6 million, or $(0.22) per diluted share, for the first quarter of 2025
  • Consolidated Adjusted EBITDA was $24.1 million, representing an Adjusted EBITDA margin of 14.4%
  • SaaS Adjusted EBITDA was $10.8 million, representing an Adjusted EBITDA margin of 9.3%
  • Marketing Services Adjusted EBITDA was $13.2 million, representing an Adjusted EBITDA margin of 26.0%
  • Consolidated Gross Profit was $109.3 million
  • Consolidated Adjusted Gross Profit 1 was $112.9 million
  • SaaS Gross Profit was $75.6 million, representing a Gross Margin of 64.8%
  • SaaS Adjusted Gross Profit 1 was $78.2 million, representing an Adjusted Gross Margin of 67.0%

Recent Business Highlights and Metrics

  • Quality customers 2 (defined as those contributing more than $400 in monthly recurring revenue) accounted for 70% of SaaS revenue 2 in the first quarter of 2026
  • SaaS clients were 96 thousand at the end of the first quarter of 2026
  • Seasoned Net Revenue Retention 3 was 93% for the first quarter of 2026
  • SaaS monthly Average Revenue per Unit (“ARPU”) 4 was $378 for the first quarter of 2026, an increase of 12.8% year-over-year
  • Marketing Center revenue increased 29% year-over-year in the first quarter of 2026

"We delivered a strong start to 2026, with SaaS revenue exceeding our guidance and now representing 70% of total revenue," said Joe Walsh, Thryv Chairman and CEO. "Our upmarket motion is clearly working, as ARPU grew 13% year-over-year and Quality Customers now represent 70% of our SaaS revenue. We are expanding beyond our legacy client base, and are attracting larger small businesses with Marketing Center, engaging them at a higher level, and encouraging them to spend more - driving ARPU upward."

Outlook

Based on information available as of April 30, 2026, Thryv is issuing guidance 5 for the second quarter of 2026 and full year 2026 as indicated below:

2nd Quarter

Full Year

(in millions)

2026

2026

SaaS Revenue

$114 - $115

$463 - $471

SaaS Adjusted EBITDA 6

$12 - $13

$70 - $75

2nd Quarter

3rd Quarter

4th Quarter

Full Year

(in millions)

2026

2026

2026

2026

Marketing Services Revenue

$31 - $33

$33 - $35

$42 - $44

$157 - $163

Marketing Services Adjusted EBITDA 6

$3 - $4

$30 - $35

Earnings Conference Call Information

Thryv will host a conference call on Thursday, April 30, 2026 at 8:30 a.m. (Eastern Time) to discuss the Company's first quarter 2026 results.

To listen to this conference call, please use this link . After registering, a confirmation email will be sent, including access details. We recommend registering a day in advance or at a minimum thirty minutes prior to the start of the call. A live webcast will also be available on the Investor Relations section of the Company's website at investor.thryv.com.

Thryv Holdings, Inc. and Subsidiaries

Consolidated Statements of Operations and Comprehensive Income (loss)

Three Months Ended

March 31,

(in thousands, except share and per share data)

2026

2025

Revenue

$

167,684

$

181,371

Cost of services

58,428

62,083

Gross profit

109,256

119,288

Operating expenses:

Sales and marketing

47,948

59,842

Research and development

11,431

10,209

General and administrative

45,819

52,271

Total operating expenses

105,198

122,322

Operating income (loss)

4,058

(3,034

)

Other income (expense):

Interest expense

(4,141

)

(6,067

)

Interest expense, related party

(2,466

)

(3,006

)

Net periodic pension cost

(345

)

(768

)

Other income

1,433

392

Loss before income tax benefit

(1,461

)

(12,483

)

Income tax benefit

6,003

2,865

Net income (loss)

$

4,542

$

(9,618

)

Other comprehensive loss:

Foreign currency translation adjustment, net of tax

(395

)

(187

)

Comprehensive income (loss)

$

4,147

$

(9,805

)

Net income (loss) per common share:

Basic

$

0.10

$

(0.22

)

Diluted

$

0.10

$

(0.22

)

Weighted-average shares used in computing basic and diluted net income (loss) per common share:

Basic

44,207,794

43,412,366

Diluted

45,246,486

43,412,366

Thryv Holdings, Inc. and Subsidiaries

Consolidated Balance Sheets

(in thousands, except share data)

March 31, 2026

December 31, 2025

Assets

Current assets

Cash and cash equivalents

$

7,952

$

10,752

Accounts receivable, net of allowance of $14,381 in 2026 and $13,830 in 2025

147,083

136,394

Contract assets, net of allowance of $2 in 2026 and $2 in 2025

433

411

Taxes receivable

22,710

8,134

Prepaid expenses

14,459

10,939

Deferred costs

7,472

11,548

Other current assets

643

679

Total current assets

200,752

178,857

Fixed assets and capitalized software, net

50,101

50,885

Goodwill

253,809

253,809

Intangible assets, net

24,471

25,929

Deferred tax assets

120,238

133,221

Other assets

44,367

45,886

Total assets

$

693,738

$

688,587

Liabilities and Stockholders' Equity

Current liabilities

Accounts payable

$

10,853

$

9,764

Accrued liabilities

84,225

91,246

Current portion of unrecognized tax benefits

1,803

28,303

Contract liabilities

36,790

28,875

Current portion of Term Loan

15,750

10,500

Current portion of Term Loan, related party

10,500

7,000

Other current liabilities

3,340

3,905

Total current liabilities

163,261

179,593

Term Loan, net

120,716

125,419

Term Loan, net, related party

82,063

85,448

ABL Facility

29,534

25,120

Pension obligations, net

44,016

44,171

Other liabilities

28,738

10,697

Total long-term liabilities

305,067

290,855

Commitments and contingencies

Stockholders' equity

Common stock - $0.01 par value, 250,000,000 shares authorized; 72,888,889 shares issued and 44,344,879 shares outstanding at March 31, 2026; and 72,002,129 shares issued and 43,815,268 shares outstanding at December 31, 2025

729

720

Additional paid-in capital

1,307,891

1,303,144

Treasury stock - 28,544,010 shares at March 31, 2026 and 28,186,861 shares at December 31, 2025

(499,735

)

(498,103

)

Accumulated other comprehensive loss

(15,906

)

(15,511

)

Accumulated deficit

(567,569

)

(572,111

)

Total stockholders' equity

225,410

218,139

Total liabilities and stockholders' equity

$

693,738

$

688,587

Thryv Holdings, Inc. and Subsidiaries

Consolidated Statements of Cash Flows

Three Months Ended March 31,

(in thousands)

2026

2025

Cash Flows from Operating Activities

Net income (loss)

$

4,542

$

(9,618

)

Adjustments to reconcile net income (loss) to net cash provided by operating activities:

Depreciation and amortization

9,166

11,516

Amortization of deferred commissions

1,349

3,499

Amortization of debt issuance costs

741

830

Deferred income taxes

13,026

(2,986

)

Provision for credit losses and service credits

3,630

3,782

Stock-based compensation expense

4,750

7,737

Net periodic pension cost

345

768

Gain on foreign currency exchange rates

(1,433

)

(392

)

Other

2

37

Changes in working capital items, excluding acquisitions:

Accounts receivable

(4,820

)

16,840

Prepaid expenses and other assets

(23,160

)

(20,525

)

Accounts payable and accrued liabilities

(31,631

)

(22,338

)

Contract liabilities

7,737

2,407

Other liabilities

17,229

(2,038

)

Net cash provided by (used in) operating activities

1,473

(10,481

)

Cash Flows from Investing Activities

Additions to fixed assets and capitalized software

(6,926

)

(7,085

)

Acquisition of a business, net of cash acquired

(143

)

Net cash used in investing activities

(6,926

)

(7,228

)

Cash Flows from Financing Activities

Proceeds from ABL Facility

90,777

109,647

Payments of ABL Facility

(86,363

)

(95,748

)

Principal payments on finance lease obligations

(216

)

Other

(1,621

)

(1,620

)

Net cash provided by financing activities

2,577

12,279

Effect of exchange rate changes on cash, cash equivalents and restricted cash

80

124

Decrease in cash, cash equivalents and restricted cash

(2,796

)

(5,306

)

Cash, cash equivalents and restricted cash, beginning of period

10,869

17,760

Cash, cash equivalents and restricted cash, end of period

$

8,073

$

12,454

Supplemental Information

Cash paid for interest

$

6,858

$

8,256

Cash (received) paid for income taxes, net

$

(5,587

)

$

1,178

Segment Information

The following tables summarize the operating results of the Company's reportable segments:

Three Months Ended March 31,

Change

(dollars in thousands)

2026

2025

Amount

%

Revenue

SaaS

$

116,738

$

111,129

$

5,609

5.0

%

Marketing Services

50,946

70,242

(19,296

)

(27.5

)%

Total Revenue

$

167,684

$

181,371

$

(13,687

)

(7.5

)%

Adjusted EBITDA

SaaS

$

10,816

$

10,815

$

1

%

Marketing Services

13,248

10,086

3,162

31.4

%

Consolidated Adjusted EBITDA 7

$

24,064

$

20,901

$

3,163

15.1

%

Non-GAAP Measures

Our results included in this press release include Adjusted EBITDA, Adjusted EBITDA Margin and Adjusted Gross Profit, which are not presented in accordance with U.S. generally accepted accounting principles (“GAAP”).

We have included Adjusted EBITDA, Adjusted EBITDA Margin, Adjusted Gross Profit because management believes they provide useful information to investors in gaining an overall understanding of our current financial performance and provide consistency and comparability with past financial performance. Specifically, we believe Adjusted EBITDA provides useful information to management and investors by excluding certain non-operating items that we believe are not indicative of our core operating results. In addition, Adjusted EBITDA, Adjusted EBITDA Margin, and Adjusted Gross Profit are used by management for budgeting and forecasting as well as measuring the Company’s performance. We believe Adjusted EBITDA, Adjusted EBITDA Margin, and Adjusted Gross Profit provide investors with the financial measures that closely align with our internal processes.

We define Adjusted EBITDA (“Adjusted EBITDA”) as Net income (loss) plus Interest expense, Income tax expense (benefit), Depreciation and amortization expense, Restructuring and integration expenses, Stock-based compensation expense, and non-operating expenses, such as Net periodic pension cost and certain unusual and non-recurring charges that might have been incurred. Adjusted EBITDA should not be considered as an alternative to Net income (loss) as a performance measure. We define Adjusted EBITDA Margin as Adjusted EBITDA divided by revenue. We define Adjusted Gross Profit (“Adjusted Gross Profit”) as Gross profit adjusted to exclude the impact of Depreciation and amortization expense and Stock-based compensation expense.

Non-GAAP financial information has limitations as an analytical tool and is presented for supplemental informational purposes only. Such information should not be considered a substitute for financial information presented in accordance with U.S. GAAP and may be different from similarly-titled non-GAAP measures used by other companies.

The following is a reconciliation of Adjusted EBITDA to its most directly comparable GAAP measure, Net income (loss):

Three Months Ended March 31,

(in thousands)

2026

2025

Reconciliation of Adjusted EBITDA

Net income (loss)

$

4,542

$

(9,618

)

Interest expense

6,607

9,073

Depreciation and amortization expense

9,166

11,516

Stock-based compensation expense

4,750

7,737

Restructuring and integration expenses (1)

6,090

4,682

Income tax benefit

(6,003

)

(2,865

)

Net periodic pension cost (2)

345

768

Other (3)

(1,433

)

(392

)

Adjusted EBITDA

$

24,064

$

20,901

(1)

For the three months ended March 31, 2026 and 2025, expenses relate to periodic efforts to enhance efficiencies and reduce costs, and include severance benefits, and costs associated with abandoned facilities and system consolidation. For more information on our restructuring and integration expenses, please see our Q1 2026 Quarterly Report on Form 10-Q.

(2)

Net periodic pension cost is primarily from our non-contributory defined benefit pension plans that are currently frozen and incur no additional service costs.

(3)

Other primarily includes foreign exchange-related (income) expense.

The following tables set forth reconciliations of Adjusted Gross Profit and Adjusted Gross Margin, to their most directly comparable GAAP measures, Gross Profit and Gross Margin:

Three Months Ended March 31, 2026

(in thousands)

SaaS

Marketing Services

Total

Reconciliation of Adjusted Gross Profit

Gross Profit

$

75,632

$

33,624

$

109,256

Plus:

Depreciation and amortization expense

2,497

1,087

3,584

Stock-based compensation expense

47

21

68

Adjusted Gross Profit

$

78,176

$

34,732

$

112,908

Gross Margin

64.8

%

66.0

%

65.2

%

Adjusted Gross Margin

67.0

%

68.2

%

67.3

%

Three Months Ended March 31, 2025

(in thousands)

SaaS

Marketing Services

Total

Reconciliation of Adjusted Gross Profit

Gross Profit

$

78,770

$

40,518

$

119,288

Plus:

Depreciation and amortization expense

2,598

1,627

4,225

Stock-based compensation expense

84

70

154

Adjusted Gross Profit

$

81,452

$

42,215

$

123,667

Gross Margin

70.9

%

57.7

%

65.8

%

Adjusted Gross Margin

73.3

%

60.1

%

68.2

%

The following table sets forth a reconciliation of Free Cash Flow to its most directly comparable GAAP measure, Net cash provided by (used in) operating activities:

Three Months Ended March 31,

(in thousands)

2026

2025

Reconciliation of Free Cash Flow

Net cash provided by (used in) operating activities

$

1,473

$

(10,481

)

Additions to fixed assets and capitalized software

(6,926

)

(7,085

)

Free Cash Flow

$

(5,453

)

$

(17,566

)

Supplemental Financial Information

The following supplemental financial information provides Revenue, Net Income (Loss), Net Income (Loss) Margin, Adjusted EBITDA and Adjusted EBITDA Margin by our (i) SaaS business and (ii) Marketing Services business. Total SaaS Adjusted EBITDA and Adjusted EBITDA margin are non-GAAP financial measures. Total Marketing Services Adjusted EBITDA and Adjusted EBITDA margin are also non-GAAP financial measures. These non-GAAP financial measures are presented for supplemental informational purposes only and are not intended to be considered in isolation or as a substitute for, or superior to, financial information prepared and presented in accordance with GAAP.

We believe that these non-GAAP financial measures provide useful information about our global SaaS and Marketing Services financial performance, enhance the overall understanding of our global SaaS and Marketing Services past financial performance and allow for greater transparency with respect to important metrics used by our management for financial and operational decision-making. We believe that these measures provide additional tools for investors to use in comparing our core financial performance over multiple periods.

Three Months Ended March 31, 2026

(dollars in thousands)

SaaS

Marketing Services

Total

Revenue

$

116,738

$

50,946

$

167,684

Net Income

4,542

Net Income Margin

2.7

%

Adjusted EBITDA

10,816

13,248

24,064

Adjusted EBITDA Margin

9.3

%

26.0

%

14.4

%

Three Months Ended March 31, 2025

(dollars in thousands)

SaaS

Marketing Services

Total

Revenue

$

111,129

$

70,242

$

181,371

Net Loss

(9,618

)

Net Loss Margin

(5.3

)%

Adjusted EBITDA

10,815

10,086

20,901

Adjusted EBITDA Margin

9.7

%

14.4

%

11.5

%

Forward-Looking Statements

Certain statements contained herein are not historical facts, constitute “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 and involve a number of risks and uncertainties. Statements that include the words “may”, “will”, “could”, “should”, “would”, “believe”, “anticipate”, “forecast”, “estimate”, “expect”, “preliminary”, “intend”, “plan”, “target”, “project”, “outlook”, “future”, “forward”, “guidance” and similar statements of a future or forward-looking nature identify forward-looking statements. These statements are not guarantees of future performance. These forward-looking statements are based on our current expectations and beliefs concerning future developments and their potential effect on us. While management believes that these forward-looking statements are reasonable as and when made, there can be no assurance that future developments affecting us will be those that we anticipate. Accordingly, there are or will be important factors that could cause our actual results to differ materially from those indicated in these statements. We believe that these factors include, but are not limited to, the risks related to the following: significant competition for our Marketing Services solutions and SaaS offerings, which include companies that use components of our SaaS offerings provided by third parties; our ability to maintain profitability; our ability to manage our growth effectively; our ability to transition our Marketing Services clients to our Thryv platform, maintain transitioned clients on that platform and sell them additional or upgraded products, sell our platform into new markets or further penetrate existing markets; our ability to maintain our strategic relationships with third-party service providers; internet search engines and portals potentially terminating or materially altering their agreements with us; our ability to keep pace with rapid technological changes and evolving industry standards; our SMBs clients potentially opting not to renew their agreements with us or renewing at lower spend; potential system interruptions or failures, including cybersecurity breaches, identity theft, data loss, unauthorized access to data or other disruptions that could compromise our information; our potential failure to identify suitable acquisition candidates and consummate such acquisitions; our ability to complete acquisitions and the successful integration of such acquisitions, and any failure of an acquired business to achieve its plans and objectives or realize any expected benefit from any such acquisition; the potential loss of one or more key employees or our inability to attract and to retain highly skilled employees; our ability to maintain the compatibility of our Thryv platform with third-party applications; our ability to successfully expand our operations and current offerings into new markets, including internationally, or further penetrate existing markets; our potential failure to provide new or enhanced functionality and features; our potential failure to comply with applicable privacy, security and data laws, regulations and standards; potential changes in regulations governing privacy concerns and laws or other domestic or foreign data protection regulations; our potential failure to meet service level commitments under our client contracts; our potential failure to offer high-quality or technical support services; our Thryv platform and add-ons potentially failing to perform properly; our use of artificial intelligence in our business, and challenges with properly managing its use, could result in reputational harm, competitive harm, and legal liability; the potential impact of future labor negotiations; our ability to protect our intellectual property rights, proprietary technology, information, processes, and know-how; rising inflation and our ability to control costs, including operating expenses; general macro-economic conditions, including a recession or an economic slowdown in the U.S. or internationally; adverse tax laws or regulations or potential changes to existing tax laws or regulations; costs, liabilities and reputational harm resulting from regulatory investigations, including the subpoena from the Division of Enforcement of the Securities and Exchange Commission (the “SEC”); volatility and weakness in bank and capital markets; and costs, obligations and liabilities incurred as a result of and in connection with being a public company as well as the risks and uncertainties set forth in the Company's most recent Annual Report on Form 10-K filed with the SEC. All subsequent written and oral forward-looking statements attributable to us or persons acting on our behalf are expressly qualified in their entirety by such cautionary statements.

If one or more events related to these or other risks or uncertainties materialize, or if our underlying assumptions prove to be incorrect, actual results may differ materially from what we anticipate. For these reasons, we caution you against relying on forward-looking statements. All forward-looking statements included in this press release are expressly qualified in their entirety by the foregoing cautionary statements. These forward-looking statements speak only as of the date hereof and, other than as required by law, we undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

About Thryv

Thryv (NASDAQ: THRY) is an AI-enabled global marketing platform that helps small businesses (SMBs) get found online faster, win more customers, and drive repeat business. Thryv software offers SMBs AI-driven lead insights, automated customer follow?up and payment processing, an AI-enabled CRM and a suite of additional solutions. Thryv is making growth?focused AI tools accessible to the plumber, salon owner, contractor, lawyer, accountant and more. Over 200K+ businesses globally use Thryv to market, sell, and grow. For more information, visit www.thryv.com .

_____________________________
1
Defined as Gross profit adjusted to exclude the impact of depreciation and amortization expense and stock-based compensation expense.
2 Excludes customers and revenue attributed to the Keap acquisition.
3 Seasoned NRR is calculated by dividing the revenue of all clients that have had one or more SaaS offerings for at least two years as of the last month of the year or quarter, as applicable, by the same clients' revenue one year ago. For each reporting quarter, the weighted-average monthly NRR from all the months in the quarter are reported. Seasoned NRR excludes clients acquired in the Keap acquisition.
4 Defined as total client billings for a particular month divided by the number of clients that have one or more revenue-generating solutions in that same month. This is a weighted-average calculation and inclusive of the impact from the Keap acquisition.
5 These statements are forward-looking and actual results may materially differ. Refer to the “Forward-Looking Statements” section below for information on the factors that could cause our actual results to materially differ from these forward-looking statements.
6 SaaS Adjusted EBITDA and Marketing Services Adjusted EBITDA are forward-looking non-GAAP financial measurers. We calculate forward-looking non-GAAP financial measures based on internal forecasts that omit certain amounts that would be included in GAAP financial measures. We have not provided quantitative reconciliations of these forward-looking non-GAAP financial measures because the excluded items are not available on a prospective basis without unreasonable effort.
7 Consolidated Adjusted EBITDA is equal to SaaS Adjusted EBITDA and Marketing Services Adjusted EBITDA. See Non-GAAP Measures below for a reconciliation of Consolidated Adjusted EBITDA to Net income (loss).

View source version on businesswire.com: https://www.businesswire.com/news/home/20260430262573/en/

Media Contract:
Julie Murphy
Thryv, Inc.
617.967.5426
julie.murphy@thryv.com

Investor Contact:
Cameron Lessard
Thryv, Inc.
cameron.lessard@thryv.com

Thryv Holdings Inc.

NASDAQ: THRY

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